Although not required, having more than one device enrolled can help you avoid difficulties authenticating if you lose or don’t have your only enrolled device with you.
But, if you enable them both by scanning the same QR code (as shown in the Enable MFA dialog box further above), then they should both work. If you enable one, finish the process, and then enable another, it disables the first one. Yes, you can enroll more than one device at a time. Try the manual configuration (secret key) option instead of the QR code.Ĭan I enroll more than one device at a time? If there are any problems performing these instructions:Ĭheck that the phone’s time is synced with internet time. Note that the code generated earlier will be invalidated. You can regenerate this code at any time. Store your recovery code in a safe place, such as an encrypted notes app. In the Verify MFA Code box, enter the MFA code from the authenticator application to verify the pairing and then click Enable.Īfter you set up your MFA, you are returned to the Edit Profile screen where you can generate a recovery code. Open the authenticator application you installed above and scan the QR code that is displayed in the Enable MFA dialog box.Alternatively, you can use the manual configuration option by clicking on Show secret key for manual configuration and then entering the secret key in the authenticator application. Your phone’s time MUST be synced with internet time, or you may get a login error.Ĭlick on your name in the top-right corner of any screen and then select My Settings from the drop-down menu. Go to the app store for your device, search for “QR code scanner,” choose one, and install it. If the authenticator app cannot locate a QR code scanner app on your mobile device, you might be prompted to download and install one. Most OTP-compliant (one-time password) applications can be used as the second factor for MFA logins to IT Glue, including:AndroidGoogle | Authy | Duo | AuthAnvil | 1Password | Lastpass | Salesforce | Microsoft | SophosiPhoneGoogle | Authy | Duo | AuthAnvil | 1Password | Lastpass | Salesforce | Microsoft | Sophos | IBMWindows PhoneMicrosoft | Duo | AuthAnvilBlackberryGoogle You'll need an authenticator application on your mobile phone. The code generated may be referred to as a one-time password (OTP).
This is also sometimes known as two-factor authentication or 2FA. With MFA, you are prompted for your user name and password plus an authentication code generated by an authenticator application. Traditional authentication schemes require only a user name and password. In this article, you'll learn how to set up multi-factor authentication (MFA), which provides higher security for your user account. Set up multi-factor authentication (MFA) - Connect IT Community | Kaseya
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